Case studies
Hiring funnel analytics
Huntflow helps recruiters automate routine and collaborate with hiring managers. At Huntflow, I designed a analytics report that helps to find bottlenecks, supports capacity planning, helps to reduce time-to-hire.
Best-in-class report
Loved by users, C-suite and sales
Making Helpdesk's Knowledge Base Make Sense
Led knowledge base redesign at Helpdesk Media, enhancing search accuracy and usability, boosting volunteer efficiency and improving support
+21% search usage
Exceptional user feedback
Aktyon Regulatory Feed Redesign
Aktion is a legal-tech helping 3.9 million professionals stay on top of regulatory changes. I redesigned 14 legal reference systems to surface critical updates, increase renewals and add a bit of delight.
+7% subscription renewals
2x annual sales growth
+4pp NPS
Scaling Enterprise Features at Huntflow
For 18 months I led product design for enterprise features, creating essential infrastructure that helped Huntflow attract and retain enterprise clients
18% of users hire with video
-21% overall support tickets
Case study is coming soon
Donation System
0 → €1M at Helpdesk
I led product and design for a modular donation system that introduced tips, local payment methods, and lowered processing costs, allowing to raise over €1M for Ukraine.
€1.2M+ donations for Ukraine
€80K in tips
–1.5% in processing costs
Collaboration
I’m a strong advocate for meaningful cross-functional work. I partner closely with sales, support, marketing, and analysts to design with business context and a deep understanding of users.
at hunflow
Set up a process where product designers work as one team with Sales, Support, and Marketing.
With the CEO, CTO, and PM, made complex feature delivery predictable and on-schedule.
Kept improving collaboration with Engineering, cutting revisions down to two rounds
at helpdesk
Built collaboration workflows from scratch with Engineering, Support agents, Content, and Marketing.
Set clear expectations for working with content designers, balanced their workload, and cut down on last-minute tasks
Worked closely with content teams to tell fresh, engaging stories and reach a bigger audience on social.
Leadership
I help designers grow in their craft, build healthy culture of collaboration, and set up simple processes that lift quality
Led and mentored teams of up to 5 designers
Hired a total of 9 designers across several companies
Created a clear design workflow and playbook at Huntflow and Helpdesk
Ran weekly design reviews and 1-on-1s, helping designers achieve their goals and cutting re-work
About me
I’m Igor, a product designer and leader working in rule-heavy fields like legal and HR, where usage of AI can make our life far easier. I live in Riga, Latvia with my wife, daughter, and three cats. Love nerdy cooking and everything outdoors.
Open to a new full-time remote role worldwide on on-site in Barcelona, Spain. If you’re hiring or just want to chat, drop me a line.
